Tourist Train Booking Systems
It has multiple configuration options that allow you to define the structure of the trains, along with the type of service that is available for sale (either individual seats or whole cabins), the rates depending on the type of seat or cabin type, the types of customers who can make reservations (travel agencies, private clients, etc.) and many other options.
The interface has been developed very visually trying to facilitate the search for free seats or cabins, booking options and reviewing the trip occupancy rates.
The application the company's trains to be defined depending on the carriages and cabins that make up the configuration. It is also possible to perform group trains and independently manage each group.
Itineraries management allows a source and a destination to be defined for trips and thus be able to categorise them according to these parameters. Other specific features can also be added, such as the number of nights of duration and dividing the routes into "minis", allowing the sale of multiple bookings for the same trip and cabin.
Example: a seven-night itinerary can be divided into two four-night and three-night itineraries. In this way, bookings can be made of the full itinerary, the four-night itinerary or the three-night itinerary, all within the same trip.
Trips show us that a train will perform an itinerary on a specific departure date. Once the trip is created, we can already make reservations. The application has a trip search engine and management function that gives us access to the consultation and modification of trips, the management of their bookings, trip occupation information and other options.
The application allows you to use different types of fare depending on the trip. Thus, we can have fares for high season and low season, depending on the type of cabin if there are various types, depending on the occupation (whether they are single, double or triple cabins), according to the seat, etc.
Furthermore, discounts and surcharges can be applied to the fares, both automatically (fulfilling a series of parameters) and manually from bookings editor.
For each trip, we can make different bookings that will have different options depending on the configuration of the trains and itineraries. Reservations can be made by travel agencies or clients, have an occupation value (single, double or triple) if cabins are sold, can be associated with quotas, have a rate associated with them and discounts or penalties can be added, with notes and observations, information about the passengers making the trip, and other available options.
Furthermore, each booking generates the necessary documentation (travel vouchers, invoices) both for the client and for passengers.
The application has a calendar that shows the travel departure dates together with other customisable events. In this way, at a simple glance we can check free dates to perform certain events (for example, maintenance of the train or their wagons) or to plan new trips.
The application provides a number of reports that are helpful both when planning travel, such as for obtaining statistics of bookings and travel information, and for obtaining billing information. Hence, we have the report of bookings according to season, agency bookings, departure dates by season, reports on national and international markets, billing reports according to agencies, etc.
Travel agencies are responsible for making the customer bookings. The application allows their data to be managed, both commercial and billing, and to classify them in several types. Agencies can have a commission for each sale, depending on the train and the season.
A series of web services are available that enable third parties, from other applications, to search for availability and make booking without using the RailMan® Booking application. With these services a travel agency can independently add sales of touristic train trips to its integrated booking system.